Professional Property Care & Rental Management

We offer a structured three tier system: Essential, Plus, and Premium allowing you to choose the level of care your home needs. Essential covers key holding and emergency response; Plus adds routine inspections and contractor oversight; and Premium provides our most comprehensive management, handling community issues and meetings, supply and services, and insurance claims.

All properties receive an exterior plaque featuring our dedicated helpline. If a neighbor, community worker, or yourself notice an urgent issue such as a leak, storm damage, or security concern, our local team is available 24/7 to respond immediately on-site.

For Premium tier clients, we offer direct Alarm Liaison integration, a setup where your property’s alarm system is linked directly to our office for a more immediate response.

For minor tasks, our team performs immediate first-line upkeep during routine visits. For larger repairs or specialist work, we provide an initial assessment and connect you with our trusted network of experienced, vetted local contractors. While contractor fees and materials are billed separately from our management packages, our local team coordinates the logistics and oversees the work on-site to ensure it is completed to our standards.

Yes. We coordinate professional turn-around cleanings, deep seasonal cleans, and careful property preparation, including freshly made beds, to ensure your home is ready for you or your guests. For personal owner visits, cleaning and laundry services are billed separately. For properties in our rental portfolio, the cleaning fee is charged directly to the incoming rental guests, while laundry costs are billed to the property owner.

You are welcome to keep your trusted local contractors. Under our Plus and Premium tiers, we oversee their work during our routine inspections to ensure they maintain your pool clarity and garden health up to standard.

Under our Premium Tier, we act as your local representative to identify the billing issue with suppliers like Endesa or Acosol and coordinate swift reconnection.

Yes. Under our Premium Tier, we can act as your designated representative at community meetings, casting votes according to your instructions and delivering a full summary report afterward.

Yes. We offer a full Rental Management service with Homecare. To maintain our high standard and protect your asset year round, maintaining a baseline of our Plus Care Tier is a prerequisite for using in our rental service.

Before a property goes live on the market, we carry out a thorough Pre-Rental Inspection as part of our onboarding process. During this assessment, we verify that the property meets all safety, operational, and legal requirements for short-term lets. We provide a detailed feedback report highlighting any necessary upgrades or missing amenities, assisting owners directly with any adjustments needed to guarantee a great standard from day one.

We use centralized channel management software that synchronizes availability calendars across all listing platforms (Airbnb, Booking.com, our own site) in real time, completely eliminating the risk of overlapping reservations.

We manage mandatory guest ID registration directly with the Spanish National Police (Hospederías) and ensure your property remains fully compliant with regional holiday rental regulations and registration requirements.

Unlike traditional key-holders, we take a more personal, hands-on approach to property management. We combine regular property care with local knowledge and a trusted network of professionals. Whether it’s inspecting a new build, enforcing developer repairs, or helping with Spanish paperwork and regulations, we’re here on the ground to make things simpler for you.